Notice of PowerSchool Cybersecurity Incident

Dear families and educators of the Lone Star Online Academy at Roscoe community—

As you may be aware / as we previously communicated, PowerSchool – a cloud-based software vendor used by Lone Star Online Academy at Roscoe recently experienced a cybersecurity incident involving unauthorized access to certain information in the PowerSchool Student Information System (SIS).

We are sharing more information and next steps that we recently received directly from PowerSchool:

• Identity Protection and Credit Monitoring Services: PowerSchool has engaged Experian, a trusted credit reporting agency, to offer two years of complimentary identity protection services for all students and educators whose information from our PowerSchool SIS was involved. This offer will also include two years of complimentary credit monitoring services for all adult students and educators whose information was involved.
• Notification to Individuals Involved: In collaboration with Experian, PowerSchool has provided notice to students (or their parents / guardians if the student is under 18) and educators whose information was involved, as well as a phone number to answer any questions you may have about the incident. The notice will include the identity protection and credit monitoring services offer (as applicable).      

We encourage you to visit https://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach for up-to-date information on the cybersecurity incident. We care deeply about the welfare of our Lone Star Online Academy at Roscoe families and will continue to do everything we can to support you. Thank you for the important role you play in our community and your shared commitment to putting our students first.